Shipping & Delivery

We will deliver your order to most addresses in UK mainland. For standard and free delivery, you will receive your goods in between 2 to 7 working days from when the order is placed. If you live in a remote area or the carrier finds your address more difficult to find, your delivery may take a little longer. With some of the more remote areas such as the Highlands of Scotland or is shipped to Europe, delivery times could take longer. Any free delivery offers apply to UK mainland addresses only, unless otherwise stated. If a quicker delivery is important then please notify us at the time of order and we will endeavour to use one of our premium delivery options. Whether these options are available will depend on where you are and, in some cases, the time of day. We will confirm this with you at the time you place your order.

We, or our carrier company are unable to take any responsibility for loss if you request that we leave goods unsigned.

Saniworld cannot be held responsible for any third-party costs incurred by you should our deliveries not arrive or arrive incorrect.

Unsuccessful Deliveries

In the event that a delivery attempt is unsuccessful due to reasons within the customer's control, such as:

• No one being available to receive the parcel at the delivery address during the designated delivery window.
• Incorrect delivery information provided by the customer.
• Refusal to accept the delivery.
• The order will be returned to our warehouse. Customers will be notified and offered the option to re-schedule the delivery for an additional shipping fee of £12. The original shipping fee will not be refunded.

Please note: This clause does not apply to situations where the delivery failure is due to the fault of Saniworld or its carrier company.